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Frequently Asked Questions

Who am I buying from?
We are a family business that sells a variety of musical instruments for musicians of all ages. From guitars to violins and keyboards to drums we have everything for the beginning musician and items for more experienced musicians too. If you need anything please do not hesitate to contact us so we can help you find what you are looking for.

What is your Shipping Policy?
We will ship your item worldwide if possible. We strive to ship all orders within 24-48 hours but on rare occasion there can be delays. Orders are shipped out Monday through Friday except on holidays.

Do you ship internationally?
Yes

What is your Return Policy?
If the item is sent back in its original condition within 30 days of delivery the customer will be refunded in full. Please email us before shipping any item back for an authorization in order to receive a full refund or replacement and the tracking number you receive when shipping the item back. Return shipping costs will be responsibility of the buyer. Please email us at TheGuitarWarehouse@gmail.com or call us at 310-933-6569.

What Customer Service help do you offer?
If you need any assistance or have any questions please email us at TheGuitarWarehouse@gmail.com or call us at 310-933-6569.